Call Tracker
Mobile call sync for sales teams.
The Call Tracker area in B-SOFT (backed by the native call-tracker plugin) syncs device calls into dashboards, history, hourly and day-wise reports, employee breakdowns, and sync logs — with leads linked to activity.
Trusted by growing Indian businessesGST & Razorpay ready
Native
Android sync
Live
Dashboard tab
History
Searchable log
Leads
Linked records
Overview
Call tracker dashboard.
See team activity from the dashboard tab on /call-tracking — the same overview managers use to monitor outbound and inbound volume.
- ✓Dashboard tab on call tracking
- ✓Team-level visibility
- ✓Works with CRM roles
- ✓No separate dialer subscription
History & analytics
History, hourly, and day-wise tabs.
Drill into call history, hourly patterns, and day-wise totals. Filter by employee and date range for coaching and staffing decisions.
- ✓Call history with sync metadata
- ✓Hourly distribution reports
- ✓Day-wise summaries
- ✓Employee tab for per-rep stats
Sync & leads
Sync log and lead linkage.
Inspect the sync log when devices upload recordings or metadata. Tie conversations back to leads inside the CRM.
- ✓Sync log for troubleshooting
- ✓All leads shortcut from call tracker
- ✓Capacitor-friendly mobile workflow
- ✓Built for field sales in India
