Refund Policy

We strive to ensure your satisfaction with our products and services. If you are not completely satisfied with your purchase, we offer a refund policy subject to the terms and conditions outlined below.

Eligibility for Refunds

Refunds are available for purchases made within the last 7 days. To be eligible for a refund, the product or service must be unused, in its original condition, and accompanied by proof of purchase. Certain products or services may be non-refundable as specified at the time of purchase.

Refund Process

To request a refund, please contact our customer support team with your order details and reason for the refund. Once your request is received and approved, we will process the refund within 7–10 business days. Refunds will be issued to the original payment method used for the purchase.

Non-Refundable Items

Certain items and services are non-refundable, including but not limited to: digital downloads after access has been granted, customized or personalized products, services that have been fully rendered, and promotional or discounted items marked as final sale.

Partial Refunds

In some cases, partial refunds may be granted for products or services that have been partially used or consumed. The amount of the partial refund will be determined on a case-by-case basis and at our sole discretion.

Exchanges

If you would like to exchange a service for a different item, please contact our customer support team. Exchanges are subject to availability and may require additional payment if the new item is of greater value.

Contact Us

If you have any questions about our refund policy or need assistance with a refund request, please contact our customer support team at support@bsoft.ltd or visit bsoft.ltd. You can also reach us through the Contact page on this website.